Account Manager - £30k - £40k
Inspiring technology platform is looking for an astounding Account Manager to join their dynamic team in London.
With confidence and a tenacious attitude you will drive the business forward with a proactive approach to all tasks.
As a strong communicator you will develop solid relationships with clients ensuring all requirements are met with satisfaction.
• Ensure clients – primarily large enterprises and major agencies – understand and receive the absolute most value out of the platform
• Lead a structured onboarding program, including trainings and providing support documentation
• Oversee the day-to-day account administration of U.S. customers
• Build brand loyalty by being personable, proactive and helpful in all client interactions
• Represent the company at various industry events
• Maintain accurate client records in Salesforce
• Collaborate with other departments to provide feedback from our clients
• A self-starter with the right energy and mindset to thrive in a fast-paced, dynamic and flexible working environment
• A naturally curious mind that is going to be enthusiastic about keeping up with the latest trends and developments within the SEO and digital marketing industry
• Someone who is energized by personal interactions and thrives on building long term relationships
• An excellent communicator who possesses strong interpersonal skills as well
• Previous experience in sales or customer support (digital marketing or SaaS sales/customer support a bonus!)
• Proficient in Microsoft Office Suite, including Word, Excel and Powerpoint
• Experience with CRM software, specifically Salesforce
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